Employee experience has been an HR priority for some time now. And for good reasons, namely, recruitment and retention. After all, according to IBM, employees who report positive workplace experiences are 52% less likely to plan to quit on their company. Research from Gartner backs that up: employees who report a satisfactory workplace experience are 60% more likely to say they wish to remain with their organisation.
Then came the pandemic, which is putting even more pressure on organisations to get the employee experience right, since said employees, both current and future, have a bit more say in terms of their employment options. Now all you must do is persuade your organisation that employee experience matters, and you’re good to go. Read on for help with that:
What is Meant by Employee Experience?
The employee experience is what a staffer encounters, observes, and perceives about their organisation during their tenure.
Why is it Important?
The benefits of a positive employee experience are manifold. They include more engaged, productive employees and less absenteeism. What’s more, work quality goes up and customer relations improve. All of this ultimately affects your company’s financial performance.
How Can I Convince My Company?
Here’s some info that you can pass along to help you:
- Happier employees are more productive. This positively affects your company’s performance, with the bonus of a pleasant work culture. Happy employees just tend to be more creative and go to bat for you, production-wise.
- Checked out employees are expensive. If your staffers are pretty much going through the motions, that’ll wind up costing you. In fact, the economic burden of disengaged workers is between $450 billion and $550 billion annually.
- You may think your employees are okay but take another look. Why? A Tiny Plus employee engagement and satisfaction study found that 64% of employees feel they don’t have a strong work culture. So, perhaps an employee survey is what’s needed to see where your organisation really stands in the employee experience department.
- A fat paycheck doesn’t quite cut it. You need to do more than that to gain content, productive employees, particularly nowadays. Check out this stat: support initiatives at Google caused employee satisfaction to increase by 37%.
- If employees are unhappy, they miss work. Here’s the deal: unhappy employees take 15 more sick days annually than the average staffer. This affects productivity and your bottom line.
- Engaged employees equal increased profits. The fact is organisations that have engaged employees perform better than their peers by a whopping 147% in per-share earnings.
- Work environment flexibility can lead to better job performance. In today’s business world in which working remotely is common, employees who have a say in where and how they work are more satisfied, innovative, and perform better overall.
- Happiness leads to better brain function. This is borne out by research. It’s been found that just a quarter of job success is IQ related. Some 75%, in fact, goes to how your brain thinks your performance matters, connects to other individuals, and handles stress. So, if by investing in employee experience, you can up the happiness quotient of your teams.
When persuading your organisation that employee experience matters, you’ve now got the info you can use to make a compelling case. Really, though, the bottom line is, well, the bottom line. A happier workforce leads to happy clients, which ultimately leads to happy investors. And if you need help optimising your employees’ experience, we recommend the consultant Mercer for its deep knowledge and expertise.
Follow EU Today on Social media:
